{"id":138,"date":"2026-10-15T10:21:11","date_gmt":"2026-10-15T10:21:11","guid":{"rendered":"https:\/\/demo.alphaxp.net\/wordpress\/status\/"},"modified":"2026-10-15T10:21:11","modified_gmt":"2026-10-15T10:21:11","slug":"status","status":"publish","type":"page","link":"https:\/\/demo.alphaxp.net\/wordpress\/status\/","title":{"rendered":"Status"},"content":{"rendered":"

Alpha XP status<\/h2>
<\/span>All systems operational<\/b><\/div><\/div>
Updated 5:19 am<\/div><\/div>

Live status of the Alpha XP demo, store and accounts. Checked every few minutes from this server.<\/p>\n<\/div>

Infrastructure<\/h3>
<\/span>HTTPS (port 443)<\/div>
Operational \u00b7 1 ms<\/span><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>99.99% uptime<\/span>today<\/span><\/div>
<\/i><\/i><\/i><\/i><\/div><\/div>
<\/span>TLS certificate certificate<\/span><\/div>
Operational<\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>100% uptime<\/span>today<\/span><\/div><\/div>
<\/span>Domain registration domain<\/span><\/div>
Operational<\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>100% uptime<\/span>today<\/span><\/div><\/div><\/div>

Store & licences<\/h3>
<\/span>Software store<\/div>
Operational \u00b7 729 ms<\/span><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>99.94% uptime<\/span>today<\/span><\/div>
<\/i><\/i><\/i><\/i><\/div><\/div>
<\/span>Licence server<\/div>
Operational \u00b7 45 ms<\/span><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>100% uptime<\/span>today<\/span><\/div>
<\/i><\/i><\/i><\/i><\/div><\/div>
<\/span>Help desk<\/div>
Operational \u00b7 94 ms<\/span><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>99.95% uptime<\/span>today<\/span><\/div>
<\/i><\/i><\/i><\/div><\/div><\/div>

Website<\/h3>
<\/span>Demo website<\/div>
Operational \u00b7 77 ms<\/span><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>99.99% uptime<\/span>today<\/span><\/div>
<\/i><\/i><\/i><\/i><\/div><\/div>
<\/span>Product site<\/div>
Operational \u00b7 33 ms<\/span><\/div><\/div>
<\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/i><\/div>
90 days ago<\/span>99.99% uptime<\/span>today<\/span><\/div>
<\/i><\/i><\/i><\/i><\/div><\/div><\/div>

Past incidents<\/h3>
Maintenance<\/span>Database upgrade<\/b>Demo website, Software store<\/span><\/div>
October 18, 2026 2:00 am \u2013 October 18, 2026 3:00 am<\/div>

MariaDB moves to the next long-term release. Pages stay up; checkout may pause for up to five minutes.<\/p>\n<\/div><\/div>

Resolved<\/span>Store checkout timing out<\/b>Software store<\/span><\/div>
October 6, 2026 8:40 pm<\/span>Resolved<\/span>

Resolved. Orders placed during the incident were all fulfilled.<\/p>\n<\/div><\/div>

October 6, 2026 7:50 pm<\/span>Monitoring<\/span>

The fix is live; checkouts complete in under two seconds again. Watching for an hour.<\/p>\n<\/div><\/div>

October 6, 2026 7:05 pm<\/span>Identified<\/span>

A payment-provider callback was retried in a loop and held the PHP workers. The retry limit is being fixed.<\/p>\n<\/div><\/div>

October 6, 2026 6:40 pm<\/span>Investigating<\/span>

Some checkouts on the software store take longer than 30 seconds. We are looking into it.<\/p>\n<\/div><\/div><\/div><\/div><\/div>